Last Updated: January 2026
1. Platform Role
SaakhiPay operates as a technology platform that connects customers with independent beauty service providers (parlours, salons, and individual professionals). We are a marketplace facilitator, not a direct service provider.
2. Service Provider Independence
- All vendors on SaakhiPay are independent businesses or professionals
- SaakhiPay does not employ, control, or supervise service providers
- Vendors are responsible for their own licenses, insurance, and compliance
- Quality of services is the sole responsibility of the vendor
3. No Guarantee of Results
We do not guarantee:
- Specific outcomes from beauty services
- Availability of any particular vendor or time slot
- Accuracy of vendor-provided information
- Compatibility of services with individual preferences
4. Health and Safety
- Customers should inform vendors of allergies, sensitivities, or medical conditions
- SaakhiPay is not liable for adverse reactions to products or treatments
- Consult a healthcare professional before trying new treatments if you have concerns
- Vendors should maintain hygiene standards but we cannot guarantee compliance
5. Reviews and Ratings
- Reviews reflect individual customer experiences
- We do not verify the accuracy of all reviews
- Ratings are subjective and may not represent your experience
- We may remove reviews that violate our guidelines
6. Pricing and Payments
- Prices are set by vendors and may change without notice
- Additional charges may apply for services not included in the booking
- We are not responsible for pricing errors by vendors
- Payment processing is handled by third-party providers
7. Technical Disclaimer
- Platform is provided "as is" without warranties
- We do not guarantee uninterrupted or error-free service
- Data loss may occur; maintain your own backups where applicable
- Mobile app functionality depends on device and OS compatibility
8. Limitation of Liability
To the maximum extent permitted by law:
- SaakhiPay shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability shall not exceed the amount paid for the specific transaction in question
- We are not liable for actions or omissions of service providers
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or terms.
10. Indemnification
By using SaakhiPay, you agree to indemnify and hold us harmless from any claims arising from your use of the platform or violation of these terms.
11. Contact
For questions about this disclaimer:
Email: info@saakhipay.com